Optimalify

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Getting started

What Optimalify does, where blocks appear, and your first setup.

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Optimalify adds useful, on-brand blocks to your Shopify customer account pages — the pages your customers see after they log in (Orders, Order status, and Profile). No theme code, no developers: you configure everything in the app and place the blocks in Shopify’s editor.

What you can add

  • Banner — announcements (sales, shipping notices, policy updates) on the Orders and Order status pages.
  • Support — your contact channels (email, phone, WhatsApp, help center, “report a problem”) in the footer of every account page.
  • Trust badges — secure-checkout, money-back, fast-shipping and custom badges on the Order status page.
  • Payment icons — the payment methods you accept, shown as a tidy row of icons.
  • Profile capture — let logged-in customers save their birthday, preferred size, and communication preferences (zero-party data you can use for marketing).
  • Social links, FAQ, Store policies and Rich content — links to your profiles, expandable Q&A and policy lists, and an image-and-text promo card.

Short on time? Starter packs on the Dashboard add a goal’s worth of blocks in one click.

How it works (2 steps)

  1. Configure the block in Optimalify. Open your Shopify admin → Apps → Optimalify. The Blocks page lists everything you can add. Open a block, fill in the content, set it to Active, and Save.
  2. Place the block on your pages. Open the customer account editor and add the Optimalify block where you want it. See Add blocks to your pages.

That’s the whole model: configure in the app → place in the editor. Some blocks (Support, Trust badges) sit in a fixed spot and only need step 1 plus turning the block on in the editor.

The Optimalify dashboard

Open Apps → Optimalify:

  • Home shows a quick check of which blocks are live on your pages.
  • Blocks is the catalogue — Banner, Support, Badges (trust), Payments, and Profile. Open any one to configure it.

Before your customers can see anything

  • Make sure the block is set to Active (not Draft) in Optimalify.
  • Make sure you’ve added the block in the customer account editor and hit Save there.
  • Customer account pages only appear to logged-in customers, so test while signed in to a customer account on your store.

Next: Add blocks to your pages →