# Store policies

Put your returns, shipping, and warranty policies where customers look after they order — as an
expandable list on their account pages.

## Where it appears
**Order status**, **Orders**, and **Profile**. Add the **Optimalify Store policies** block where
you want it in the editor.

## Set it up
1. **Apps → Optimalify → Blocks → Store policies**.
2. Add your policies (below), set **Status = Active**, and **Save**.
3. Add the **Optimalify Store policies** block in the customer account editor — see
   [Add blocks to your pages](add-blocks-in-editor.md).

## Policies
It works like the [FAQ block](faq.md), with a title and a body for each policy. Customers tap a
title to expand it.

| Field | Notes |
|---|---|
| **Title** | Required, e.g. "Returns". |
| **Body** | Required, up to **5000** characters. |

## Tips
- One policy per row, with a clear title — "Returns", "Shipping", "Warranty".
- Keep the wording in line with your policies in Shopify's settings.
- Like the FAQ block, the text is **one version per store**.

## Who sees it, and plans
- **Display conditions** let you show the block only to certain customers (by tag, country, and
  more) — see [Banner placements & targeting](banner-targeting.md).
- The **Free** plan runs **one active block** at a time; **Pro** unlocks all of them.

Not showing? See [FAQ & troubleshooting](faq-troubleshooting.md).