# Help Center

Everything you need to set up and get the most out of Optimalify — the app that adds
banners, trust badges, payment icons, support details, profile capture, and invoice
downloads to your Shopify **customer account** pages.

New here? Start with **[Getting started](getting-started.md)**, then **[Add blocks to your
customer account pages](add-blocks-in-editor.md)**.

## Guides

| Guide | What it covers |
|---|---|
| [Getting started](getting-started.md) | What Optimalify does, where blocks appear, and your first setup |
| [Add blocks to your pages](add-blocks-in-editor.md) | Placing Optimalify blocks in the customer account editor + the Entry handle |
| [Banner](banner.md) | Announcements on the Orders and Order status pages |
| [Banner placements & targeting](banner-targeting.md) | Announcement strips, and showing banners to the right customers (tags, birthday, schedule…) |
| [Invoice download](invoice.md) | A Download-invoice PDF action on customers' orders |
| [Support](support.md) | Contact details, help links, and FAQs in the account footer |
| [Trust badges](trust-badges.md) | Secure-checkout, money-back, and shipping badges on Order status |
| [Payment icons](payment-icons.md) | The payment methods you accept, as a row of icons |
| [Profile capture](profile.md) | Let customers save birthday, size, and preferences |
| [Social links](social-links.md) | Links to your social profiles and other sites |
| [FAQ block](faq.md) | Common questions in an expandable list |
| [Store policies](store-policies.md) | Returns, shipping and other policies as an expandable list |
| [Rich content](rich-content.md) | An image, heading, text and button to promote or inform |
| [Starter packs](starter-packs.md) | Set up a goal's worth of blocks in one click |
| [Translate your blocks](translations.md) | Show block text in each customer's language |
| [FAQ & troubleshooting](faq-troubleshooting.md) | Common questions and fixes (e.g. "my block doesn't show") |

## The blocks at a glance

| Block | Where it appears | Configured in |
|---|---|---|
| **Banner** | Orders + Order status (cards or top announcement strips) + Profile strip | Apps → Optimalify → Blocks → Banner |
| **Invoice download** | Order action menu on Orders + Order status | Blocks → Invoice |
| **Support** | Footer of every account page | Blocks → Support |
| **Trust badges** | Order status, after fulfillment details | Blocks → Badges |
| **Payment icons** | Order status, Orders, Profile, footer | Blocks → Payments |
| **Profile capture** | Profile page (+ Orders / Order status) | Blocks → Profile |
| **Social links** | Order status, Orders, Profile, footer | Blocks → Social links |
| **FAQ** | Order status, Orders, Profile | Blocks → FAQ |
| **Store policies** | Order status, Orders, Profile | Blocks → Store policies |
| **Rich content** | Order status, Orders, Profile, footer | Blocks → Rich content |

Need a hand? Email **mia@optimalify.org**.
